Terms and conditions for the

VIVA REWARDS PROGRAM

        VIVA ITALIA POINTS (V.I.P.) are only available and redeemable at Viva Italia Restaurant, Hervey Bay Queensland. 

        To become a Viva Rewards Member you must be 18 years or older.

        To accumulate Viva Italia Points you must provide a valid email address.

        To be earn VIVA ITALIA POINTS you must show your VIVA REWARDS card when you pay your bill. 

        In order to redeem points, a minimum of fifteen (15) points must be accumulated.  When redeeming your points; a minimum of 15 points must be redeemed at any one time.  One VIVA ITALIA POINT is equal to one dollar. 

        Your card is not transferable and benefits can only be applied upon presentation of the VIVA REWARDS card.

        VIVA ITALIA POINTS cannot be redeemed for cash and any excess points redeemed will not be given as change.

        Each Viva Rewards card is valid for one person only and cannot be used by any person other than the cardholder whose name appears on the VIVA REWARDS CARD issued. Expired cards will not be accepted.

        VIVA ITALIA POINTS are accumulated from the cardholder’s total bill.  It includes all food and beverages purchased.  VIVA ITALIA POINTS are not applied to the “Lunch Special” or any other discounted meal. 

        VIVA ITALIA POINTS cannot be redeemed on Public Holidays, Mothers Day, Fathers Day or Melbourne Cup Day.

  • For your  points to remain valid you must continue to accrue points at least once in a six month period.  Failing to accrue any points will deem all accrued points null and void.

        Viva Italia Hervey Bay is not responsible for lost, damaged or stolen cards. Please note: a charge will apply for the replacement of any card.

  • Management reserve the right to cancel membership or to suspend the program at any time.